Trust & Transparency Chelapura, Char Kaman, Hyderabad – 500002
Customer Guidance

Documentation, Trust & Policies

Clear, verified operational policies for retail shoppers and wholesale partners.

1. Product Information & Documentation Notice

Sri Balaji Jewellers & Gems does not make blanket, unsupported claims of certification on the website. Every piece displayed is subject to verified specification at our Chelapura showroom. We invite our customers to:

  • Ask our team about available documentation and testing procedures for gold alloys.
  • Enquire about diamond grading reports and stone identification disclosures.
  • Examine articles in person at Shop No. 2, Chelapura, near Mitti Ka Sher, Char Kaman.

2. Pricing & Metal Rates

Precious metal prices in India change daily based on market rates. Therefore, product cards default to “Request price / Enquire on WhatsApp” rather than displaying static or outdated estimates. Final price calculations reflect real-time metal weight, stone valuation, and making charges as discussed with our team.

3. Terms of Sourcing & Orders

All custom article orders and wholesale allocations are confirmed directly between the buyer and Sri Balaji Jewellers & Gems. Delivery estimates, deposit schedules, and pickup protocols are provided in writing during order confirmation.

4. Privacy & Communications

Contact information submitted via our forms or WhatsApp links is used solely to respond to your inquiry and coordinate your jewelry orders. We do not sell or share contact details with external third-party advertisers.

Questions Regarding Our Policies?

Speak directly with our showroom management in Char Kaman, Hyderabad.

Contact Showroom